Excercise#1

 TaskRabbit

TaskRabbit is a web and mobile marketplace that connects "senders and runners", providing people and businesses an easy and trusted way to get everyday Tasks done in their own communities. It is pretty interesting what they can do for you,  starting from dropping off Goodwill donations (that also includes mailing you your tax receipt), grocery shopping, cook dinner, organize your garage, walk your dog, weed your garden, exchange a purchase, organize your iTunes library, pick up from Ikea and assemble the furniture for you, you name it, they do it for you!

1. People have mixed opinion about TaskRabbit services. While most people are happy with their service, some are disappointed because their tasks were not completed. I could find these reviews through Yelp, www.businesspundit.com, sfweekly.com  and webupon.com. One person commented about TaskRabbit on businesspundit:

"Are things really so bad here in the States that wealthy people are employing the unemployed masses on command, to run errands for a little change? Worse yet, have all those transactions on record so that they can be taxed? As neat and effective as TaskRabbit is, I can’t help but see it as symbol of our own society’s economic degredation. There aren’t enough jobs to go around, so those of us who are better off are employing “the help” through the Internet."

2. No, TaskRabbit does not seem to respond to these reviews, their online presence were seen only in Facebbok, twitter, their blog, and their website through which they communicate with their customers and earn businesses.


3. TaskRabbit has a strong online presence through Facebook, twitter, and their blog. In fact their TaskRabbit fanbase in Facebook has almost 2000 followers, and they are offering a FREE task to the 2000th fan and also to the first five fans liking this post. Here is the TaskRabbit in Facebook:

  TaskRabbit's Facebook has a simple, straight to the point landing page that encourages everyone ‘like’ and  get involved. They have connected the entire community through their fan page by integrating youTube channel, blog, and even community polls all in one spot. They are pretty interactive with their customer base, and through their twitter and Facebook page, they are able to effectively communicate share useful tips and notify TaskRabbit followers about upcoming errand trips in the locality in case someone else is interested for a similar task.

TaskRabbit's CEO and founder, Leah Busque, was on the Laura Ingraham radio show on Feb 2nd. Check this out!
http://dl.dropbox.com/u/3986643/020111_hour3blockC.mp3

Also, check out the video about TaskRabbit:
http://www.msnbc.msn.com/id/26184891/vp/38573156#38573156