2. How have social software tools had an effect on your life or work?

My experience with Web 2.0 technologies has been pretty limited, only using Facebook to post library programs and events and watching Youtube once in a while. Personally, I like to stay away from Facebook as much as I can, because of the privacy factor I am sure many of us will agree. I feel it is more useful to the younger generation, who prefer to socialize over the net for the convenience of it. I see my teenage son spending hours on Facebook, even sharing homework information and working on school projects. I have to admit that I enjoy to share the photos with my family and friends through FB which is a lot faster than sharing them through email or by any other means. Other than that, I don't see much use of Facebook in my life.
As far as work is concerned, we have a strong user base of 522 monthly active users, over 2000 daily post views and 15-20 people commenting on the library's postings every day. We have a blog which is pretty active, gaining popularity with time, as more and more patrons are taking part in the discussion on various topics related to the library.
I have used google docs for the group work in one of the MLIS class, which I enjoyed a great deal. LibraryThing is another very useful tool that I  use occasionally. It is really amazing how convenient it is now to collaborate, cooperate and share resources nowadays due to web 2.0 technology, I am ready to learn more about magic of the various tools available to serve the online library community.